At Medair, we understand the result of your critical research and product development can be determined by the integrity and timely delivery of your shipments, alongside quality management in logistics. This is why we’re proud to be ISO 9001:2015 certified.

But what does this certification really mean for you and your biotech shipments? Let’s dive in.

Understanding ISO 9001:2015

ISO 9001:2015 is the international standard for Quality Management Systems (QMS). It’s designed to help organizations ensure they meet customer and regulatory requirements related to a product or service.

For logistics providers like Medair, this certification demonstrates our commitment to:

1. Consistently providing services that meet customer and applicable statutory and regulatory requirements
2. Enhancing customer satisfaction through the effective application of the system
3. Addressing risks and opportunities associated with our context and objectives

How does ISO 9001:2015 Benefit You?

Consistency and Reliability:

With ISO 9001:2015 certification, you can trust that our processes are standardized and consistently applied. This means your shipments, whether they’re temperature-sensitive pharmaceuticals or time-critical clinical trial materials, are handled with the same high level of care every time.

Risk Mitigation:

The standard requires us to identify and address potential risks in our operations. For your biotech shipments, this translates to proactive measures to prevent issues like temperature excursions, delays, or mishandling.

Continuous Improvement:

ISO 9001:2015 emphasizes the importance of continuous improvement. We’re constantly evaluating and enhancing our processes, which means we’re always working to provide you with better, more efficient logistics solutions.

Compliance and Documentation:

The certification ensures we maintain proper documentation and comply with relevant regulations. This is crucial in the biotech industry, where traceability and compliance are non-negotiable.

Customer Focus:

At the heart of ISO 9001:2015 is a strong emphasis on customer satisfaction. We’re committed to understanding and meeting your unique needs, ensuring your biotech shipments are handled exactly as required.

The Medair Difference

While ISO 9001:2015 certification is a significant achievement, at Medair, we see it as just the beginning. We combine this approach to quality management with our specialized knowledge of biotech logistics to offer you a service that truly stands out.

Our temperature-controlled pharmaceutical logistics, clinical trial logistics, and emergency and specialty logistics services all benefit from the robust framework provided by our ISO 9001:2015 certified QMS.

When you choose Medair, you’re not just selecting a logistics provider – you’re partnering with a company that has made quality management a cornerstone of its operations. Our ISO 9001:2015 certification is your assurance that we have the systems and processes in place to handle your valuable shipments with the utmost care and precision.

Experience the difference that a truly quality-focused logistics partner can make.

Contact Medair today to learn more about how our ISO 9001:2015 certified services can support your biotech shipping needs.